Payments for everyday baskets and specialist tastes.
Payment tools for your business
Accept card payments for grocery and specialty-food purchases through a supported checkout. Customers can also use the other payment methods enabled for your integration and account.
When an unavailable item or a substitution means you owe the customer money, refund the amount you agree with them. Each successful partial refund carries the applicable fixed fee.
Look up the payment status for an online grocery purchase in Cost+. Payment-status requests are also available through the API for custom integrations.
Online grocery payments
Accept card payments for grocery and specialty-food purchases through a supported checkout. Customers can also use the other payment methods enabled for your integration and account.
Partial refunds for changed baskets
When an unavailable item or a substitution means you owe the customer money, refund the amount you agree with them. Each successful partial refund carries the applicable fixed fee.
See whether payment completed
Look up the payment status for an online grocery purchase in Cost+. Payment-status requests are also available through the API for custom integrations.
Understand the cost of each payment
Your industry. Your questions.
Answers about payment acceptance, refunds and connecting Cost+ to your store.
Which MCCs apply to grocery and specialty-food shops?
Grocery stores and supermarkets commonly use MCC 5411; some specialty-food retailers use 5499. The actual range and principal business determine the category. Restaurants are usually classified separately.
Can I refund the price difference after a substitution?
Yes. If you owe the customer money after a substitution or an unavailable item, request a partial refund for the agreed amount through a supported integration or the API. Cost+ processes that amount; your store calculates the difference. Each successful refund carries the applicable fixed fee.
Does the grocery category cover every product in my shop?
No. Regulated products, such as alcohol or tobacco, need to be disclosed separately and may affect acceptance. A grocery label does not remove product restrictions or replace the acquiring review.
How do I start accepting payments with Cost+?
Create a Cost+ account, add your website in the dashboard and supply your business information. Complete the required checks, connect your integration and test payments and refunds before going live. Your acquiring offer and approval depend on the business review.
Is a partial refund charged differently from a full refund?
The fixed refund fee applies to each successful refund, whether full or partial. It is not a percentage of the refunded amount. Multiple successful partial refunds are charged separately. See the fee schedule for your agreement and selected currency.
Can I offer Apple Pay and Google Pay on my store?
Cost+ supports these wallets through its hosted checkout and API where enabled for your configuration. They are not available through Cost+ on Shopify: Shopify does not allow third-party providers to offer them. For other platforms, check the integration’s supported payment methods.