Restaurants & takeaways

From online order to a clear payment.

Take online payments for collection and delivery through a supported integration. Cost+ handles payment processing, lets you check payment status and supports full or partial refunds.
Restaurants & takeaways

Payment tools for your business

Online payments for food orders

Use Cost+ to accept payment for collection or delivery through a supported checkout or API integration. The available payment methods depend on your ordering platform and merchant account.

Refund an unavailable item

If you agree to return money for an unavailable dish or a cancelled order, request a partial or full payment refund. Each successful refund carries the applicable fixed fee.

Check the payment result

View payment status in Cost+ when customers pay for collection or delivery. Your integration can also retrieve payment results through the API.

Use Cost+ to accept payment for collection or delivery through a supported checkout or API integration. The available payment methods depend on your ordering platform and merchant account.

Online payments for food orders

Use Cost+ to accept payment for collection or delivery through a supported checkout or API integration. The available payment methods depend on your ordering platform and merchant account.

Refund an unavailable item

If you agree to return money for an unavailable dish or a cancelled order, request a partial or full payment refund. Each successful refund carries the applicable fixed fee.

Check the payment result

View payment status in Cost+ when customers pay for collection or delivery. Your integration can also retrieve payment results through the API.

Restaurants & takeaways

Understand the cost of each payment

For an approved low-risk acquiring agreement, choose IC++ or blended pricing. The gateway is included, with no setup or monthly fee. Compare the full fee schedule in your chosen currency.
Worked example: Compare plans. Low risk. EUR. Monthly successful transaction volume: €100,000.00. Average order value: €50.00. Successful transactions / month: 2,000. Assumed interchange + scheme cost (%): 0.35%. Cost+ margin: 0.40%. Blended · Monthly estimate: €990.00. IC++ · Monthly estimate: €930.00. Annual difference: €720.00. 100% · Consumer: domestic / intra-EEA. 100% of the modeled volume uses the selected card type and region. This is a scenario, not your actual card mix. One authorization attempt is assumed per successful transaction. Acquiring authorization fees apply per attempt, including unsuccessful attempts. Shopify: 0. Bank and scheme costs are assumed. Settlement, refund, dispute, conversion and other method fees are excluded.
Industries

Connect the store you already run

Use a supported store integration or build around the Cost+ API. Match payment methods to your platform and merchant configuration before going live.

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Restaurants & takeaways

Your industry. Your questions.

Answers about payment acceptance, refunds and connecting Cost+ to your store.

Which merchant categories cover restaurants and takeaways?

Restaurants commonly use MCC 5812, while fast-food restaurants can use 5814. A grocery shop or a platform collecting for independent restaurants may need a different classification and acquiring arrangement.

Does Cost+ provide delivery or kitchen-management software?

No. Cost+ provides payment processing, payment-status information and refunds. Your ordering software manages menus, order acceptance, preparation and delivery. API access lets your developer build the payment part of a compatible ordering integration.

Can I refund an order after the customer has paid?

Yes. You can request a full or partial refund of a completed payment through a supported integration or the Cost+ API. You choose the refund amount. Each successful refund carries the applicable fixed fee. Use your integration’s refund process and check that the refund was successful.

How do I start accepting payments with Cost+?

Create a Cost+ account, add your website in the dashboard and supply your business information. Complete the required checks, connect your integration and test payments and refunds before going live. Your acquiring offer and approval depend on the business review.

Is a partial refund charged differently from a full refund?

The fixed refund fee applies to each successful refund, whether full or partial. It is not a percentage of the refunded amount. Multiple successful partial refunds are charged separately. See the fee schedule for your agreement and selected currency.

Can I offer Apple Pay and Google Pay on my store?

Cost+ supports these wallets through its hosted checkout and API where enabled for your configuration. They are not available through Cost+ on Shopify: Shopify does not allow third-party providers to offer them. For other platforms, check the integration’s supported payment methods.

Industries

From account to first payment

Create a Cost+ account, add your website in the dashboard and supply your business information. Complete the required checks, connect your integration and test payments and refunds before going live. Your acquiring offer and approval depend on the business review.
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