Payments from the first booking to event day.
Payment tools for your business
Tickets and advance bookings need individual review. Event timing, cancellation terms and fulfilment exposure can change the risk classification and acquiring conditions.
Accept ticket payments through Cost+ hosted checkout or a compatible API integration. Your ticketing business and payment setup must be approved before you start processing.
If you agree to refund a cancelled event or part of a booking, request a full or partial payment refund through Cost+. Each successful refund carries the applicable fixed fee.
View the status of a ticket payment in Cost+ or retrieve it through the API. Your ticketing integration can use these payment results within the flow your platform supports.
Online payments for bookings
Accept ticket payments through Cost+ hosted checkout or a compatible API integration. Your ticketing business and payment setup must be approved before you start processing.
Refunds when plans change
If you agree to refund a cancelled event or part of a booking, request a full or partial payment refund through Cost+. Each successful refund carries the applicable fixed fee.
See the payment result
View the status of a ticket payment in Cost+ or retrieve it through the API. Your ticketing integration can use these payment results within the flow your platform supports.
Understand the cost of each payment
Tickets and advance bookings need individual review. Event timing, cancellation terms and fulfilment exposure can change the risk classification and acquiring conditions.
Your industry. Your questions.
Answers about payment acceptance, refunds and connecting Cost+ to your store.
Are ticket sales automatically treated as low risk?
No. Tickets often involve payment before the event takes place. The time to fulfilment, event history, cancellation exposure and whether you are the organizer or an intermediary all influence the review and acquiring conditions.
Which MCC can apply to tickets and events?
MCC 7922 can apply to theatrical producers and ticket agencies; some other recreation services use 7999. Other event activities can have different categories. The acquirer determines the appropriate MCC and any network requirements.
Does Cost+ issue the tickets or guarantee event delivery?
No. Cost+ provides payment processing, payment-status information and refunds within the approved arrangement. Your ticketing platform issues tickets and manages admission. The organizer is responsible for delivering the event and deciding which refunds are due.
How do I start accepting payments with Cost+?
Create a Cost+ account, add your website in the dashboard and supply your business information. Complete the required checks, connect your integration and test payments and refunds before going live. Your acquiring offer and approval depend on the business review.
Is a partial refund charged differently from a full refund?
The fixed refund fee applies to each successful refund, whether full or partial. It is not a percentage of the refunded amount. Multiple successful partial refunds are charged separately. See the fee schedule for your agreement and selected currency.
Can I offer Apple Pay and Google Pay on my store?
Cost+ supports these wallets through its hosted checkout and API where enabled for your configuration. They are not available through Cost+ on Shopify: Shopify does not allow third-party providers to offer them. For other platforms, check the integration’s supported payment methods.